Terms and Conditions of Sale

Agreement

When a purchase is made from Sanatron ("we", "our", "us"), the Customer or Buyer ("you" or "yours") agrees, without limitation or qualification, to the Terms and Condition of Sale which apply to all offers, quotes, products, goods, and services provided, supplied, or furnished by Sanatron.

Pricing and Orders

Sanatron reserves the right to accept or reject any order, quote, or offer before or after the order has been placed. Prices displayed on Sanatron's website are in US Dollars. All orders are subject to availability. All pricing, lead and delivery times, and information provided in Sanatron publications such as websites, brochures, catalogs, magazines, articles, and other media are subject to change at the discretion of Sanatron at any time without notice.

Delivery

Shipping dates and delivery times and terms are established when Sanatron accepts your order in writing or if work referenced to a quote furnished by Sanatron is delivered.

All product specification, service specifications, or order specifications are referred in the quote furnished by Sanatron ("Quote from Sanatron"). It is the Customers responsibility to provide and educate Sanatron about product specifications, service specification, and order specifications prior to us accepting your order. Any design, order, product, or service requirements omitted, forgotten, or neglected in the purchase order are the responsibility of the customer or buyer. A sale of product or service is only effective, enforceable, or binding when your Purchase Order has been accepted in writing by Sanatron's owner or officer or after Sanatron has delivered the product or service referenced to the purchase order.

Sanatron is not responsible for shipping times or shipping damages induced by carrier.

Warranty

UNLESS OTHERWISE STATED, SANATRON WARRANTS PRODUCTS AND SERVICES TO FOLLOW, COMPLY, AND ADHERE TO SPECIFICATIONS AND TO BE FREE OF DEFECTS IN MATERIALS AND WORKMANSHIP UNDER NORMAL USE FOR A PERIOD OF ONE (1) YEAR AFTER THE DATE OF PURCHASE FROM SANATRON TO ORIGINAL CUSTOMER OR BUYER. After the initial period of one (1) year has passed, we will do everything we reasonably can to support our products.

Liability

Neither Sanatron nor Sanatron’s suppliers shall be liable for indirect, special, incidental, economic, consequential and/or punitive damages, arising or alleged to arise out of or in connection with its performance of services hereunder or with any product or equipment sold or leased hereunder, whether such damage results from any negligent act or omission or is related to strict liability, or otherwise. Customer agrees to use Sanatron's products voluntary at own discretion, will, or risk.

Acceptance of Products

Buyer shall inspect all Products promptly upon receipt. Buyer has ten (10) calendar days to report any damages, defects, or nonconformity to Sanatron. If no such report occurs within ten (10) calendar days, the buyer has confirmed to accept delivery.

Returns

Returns will be accepted within 14 calendar days after the product has been delivered to customer for standard products provided that the products are in a resalable condition. The resalable condition will be determined by Sanatron upon receipt and inspection of the returned product. Customer will not be refunded for shipping costs from Sanatron to customer or for shipping costs from customer to Sanatron. Customer is responsible for any shipping or freight charges occurred during the transaction. Restocking fees may apply.

Custom work furnished by Sanatron is non returnable; contact Sanatron for details.

Order Cancellation

Orders may only be cancelled through a written notice to Sanatron. A minimum 15% cancellation fee will be applied. Additional charges and fees will be applied based on the amount of work which was already performed by Sanatron.

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